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Crash: Fixed 'Can't create D3D device' but now crashes during loading screen

malcavian

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Hello everyone,

I'm having a persistent issue with Knight Online and I'm hoping the community can help me out. I've already tried some fixes, but now a new problem has appeared.

The Initial Problem:
I was playing Knight Online normally when, suddenly, the game crashed and started giving me this error upon launch:
"Can't create d3d device. Please check directx or display card driver."

What I did to fix it:

Following some advice, I performed these steps to resolve the "D3D device" error:

  1. Clean Graphics Driver Reinstall: I used DDU (Display Driver Uninstaller) in Safe Mode to completely remove my old drivers. Then, I installed the latest driver for my graphics card (NVIDIA/AMD/Intel).
  2. DirectX Repair/Install: I downloaded and ran the "DirectX End-User Runtime Web Installer" from Microsoft to ensure all the legacy DirectX components needed for KO were present.
  3. Configuration Tweaks: I set the game's .exe (KnightOnLine.exe) to "Run as administrator" and forced it to use my "High-performance" dedicated GPU in the Windows Graphics Settings.
The New Problem:
After doing the steps above, the "D3D device" error is gone! The game launches without that message. However, now a new issue occurs:

When the game starts loading (right after the launcher, or during the intro/character select screen), it just closes itself. No error message, no crash log, it just disappears.

I have already tried:

  • Changing the desktop resolution before launching.
  • Running the game in compatibility mode for Windows 7 and Windows 8.
  • Disabling my Antivirus/Firewall temporarily.
 
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